Privacy Policy

Last updated: September 2025

1. Information We Collect

Personal Information

When you use Nordic Travels Guide App, we may collect the following personal information:

  • Name, email address, and contact information
  • Professional credentials and tour guide certifications
  • Tour schedules and booking information
  • Communication data within the app
  • Location data when using tour tracking features

Usage Information

We automatically collect information about how you use our app, including:

  • Device information and operating system
  • App usage statistics and performance data
  • Log data and error reports

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our tour management services
  • Facilitate communication between guides and companies
  • Send important notifications about tours and schedules
  • Improve app functionality and user experience
  • Provide customer support and technical assistance
  • Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With your tour company or assigned guides as necessary for service delivery
  • To comply with legal obligations or protect our rights
  • With trusted service providers who assist in app operations (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure server infrastructure

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of non-essential communications
  • Request data portability
  • Withdraw consent where applicable

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Tour data may be retained for business records as required by applicable regulations.

7. Children's Privacy

Nordic Travels Guide App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through the app or via email.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us using the information provided on our Contact Us page.